Orders
You can leave your purchase information on our website or send to our Email. Our sales team will get in touch with you.
Yes. As a specialist tent manufacturer, we offer customised products in any size.
Yes, we can do matching prints for your hardware. Please provide the dimensions of your frame.
Please contact our sales team for the dimensions you need to provide.
We offer free design service. If you need any help, please feel free to send email to our sales team.
Of course. We have a full stock of tent accessories. You can find the hardware you want in the “ACCESSORIES” section. Or contact our sales team directly.
Yes, every product from our company comes up with 1-year-gurantee
Production
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Shipping & Delivery
You will get the tracking number in the email we sent to you when your package is ready to be shipped.
About delivery time, it depends on your location.
Ship to USA / Canada
FedEx/DHL/: 4-5 Workdays
Ship to UK / EU / Australia / New Zealand
DHL/FedEx: 4-5 Workdays
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Yes, we can help with delivery address changes. To change your delivery address, please send the new address to our sales team.
If the order has not yet been shipped out, we can help change the delivery address for free; if the order has already been shipped out and we need to ask the shipping company to change the address, additional charges will be incurred.
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